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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:

1. What are the three Priority Services Packages? (Select three.)

A) Priority Access Plus
B) Priority Access
C) Priority Anytime Access
D) Priority Management

2. What are the benefits that Premium+ Support provides to customers? (Select three.)

A) Automated ticketing streamlines & expedites repairs with high-quality support
B) Availability for purchase throughout the entire product lifecycle
C) Proactively alerts users to issues like hard disc drive issues, low batteries, thermal issues, and BIOS updates before they fail
D) 24x7 remote support in all countries where HP provides coverage
E) Ability to monitor the entire customer fleet of HP and non-HP devices

3. Name two specific pain points a customer might have that HP Premium+ Support Services can help address.
(Select two.)

A) Customer is facing increased cyberthreats.
B) Changing trends have had a negative impact on business performance.
C) Customer needs to focus on CapEx rather than OpEx.
D) Employees are less productive due to maintenance issues.
E) Customer is not set up for remote or hybrid working.

Solutions: