[Apr-2024] 78201X PDF Dumps Are Helpful To produce Your Dreams Correct QA's
New 78201X exam Free Sample Questions to Practice
Avaya 78201X Certification Exam is designed to test an individual's knowledge and skills in supporting the Avaya IP Office™ Platform. Avaya IP Office™ Platform Support Certified Exam certification is recognized globally as a benchmark of excellence and is highly valued by employers in the IT and telecommunications industries. The Avaya IP Office™ Platform is a powerful communication solution that enables businesses of all sizes to enhance their communication capabilities and improve their productivity. Avaya IP Office™ Platform Support Certified Exam certification exam is intended for individuals who are responsible for providing technical support for the Avaya IP Office™ Platform.
NEW QUESTION # 62
A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before.
Which two tools can you use to check who last made any changes to the system? (Choose two.)
- A. Manager
- B. Web-Manager
- C. System Status Application
- D. Monitor
Answer: A,C
NEW QUESTION # 63
For a Hot Desking user, which of the following Telephony-Supervisor Settings should be configured?
- A. Hunt Groups
- B. Extension
- C. User Rights
- D. Services
- E. Mobility
Answer: A
Explanation:
Explanation
References:
http://www.ipofficeassistance.com/setting-up-hot-desking-on-avaya-ip-office/
NEW QUESTION # 64
Upon successful installation of IP Office Server Edition, which application is used to install the necessary licenses for the system?
- A. IP Office System Monitor
- B. Avaya Aura® System Manager
- C. IP Office Configuration Tool
- D. IP Office Manager
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100164733 Page: 53
NEW QUESTION # 65
On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number ISDN/PRI trunks that can be configured?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION # 66
A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are acquiring a remote company with 400 users.
They want to ensure all IP Office features are available to everyone and maintain Avaya support.
What is the minimum hardware requirement to achieve this?
- A. IP Office Server Edition with additional hardware resources
- B. IP Office Cloud Edition with added software licenses
- C. IP Office Cloud Edition with added hardware resources
- D. IP Office Server Edition with added software licenses
Answer: A
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100164650
NEW QUESTION # 67
Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?
- A. Avaya Aura® Application Enablement Services
- B. TAPILink Pro
- C. UMS
- D. Voicemail Pro
Answer: B
NEW QUESTION # 68
Which three licenses are replaced by Server Edition? (Choose three.)
- A. Avaya IP Office Mobile Worker
- B. Avaya IP Office Power User
- C. Avaya IP Office Voice Networking
- D. Avaya IP Office Advanced Edition
- E. Avaya IP Office Receptionist
Answer: B,C,D
NEW QUESTION # 69
A customer's main number is routed to the destination VM:Main in the incoming call route menu.
Where should you now look to see the routing of these calls?
- A. Users
- B. Hunt Groups
- C. Auto Attendant menu
- D. Voicemail Pro Modules
Answer: D
NEW QUESTION # 70
When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?
- A. Avaya Contact Recorder
- B. Web Services
- C. Voicemail Pro
- D. Call Detail Records
- E. one-X® Portal
Answer: A
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005101 Page: 9
NEW QUESTION # 71
What is the exact meaning of "IMAP support" in the IP Office UMS service, which enables users to retrieve voicemail messages from the server using specific email programs on their PCs?
- A. A user can receive voicemail messages only using MS Outlook.
- B. A user can see/listen to voicemail messages via a web browser.
- C. All messages are forwarded to a user's e-mail account and deleted from their telephone.
- D. A new message is sent to a user's e-mail account. The user can listen to it by dialing their telephone number.
- E. A user can receive voicemail messages to their Outlook, Outlook Express, and/or Lotus Notes programs running on their PC.
Answer: A
NEW QUESTION # 72
Before attempting to connect an IP Office to a one-X Portal server, what must be checked?
- A. Security Settings
- B. Time Profiles
- C. Hunt Group Settings
- D. User Rights
Answer: A
NEW QUESTION # 73
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?
- A. Preferred Edition - Messaging
- B. IP500 IP Office Multi-Site Network
- C. Advanced Small Community Networking
- D. IP500 Voice Networking Channels
Answer: A
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005793
NEW QUESTION # 74
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
- A. Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
- B. Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
- C. Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
- D. Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
- E. Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
Answer: A,B,D
NEW QUESTION # 75
A customer reports that when they receive a call over analog trunks, it takes 5 seconds to ring on the target.
What is causing this problem?
- A. The high level is set on Incoming Call Route.
- B. The system Locale is not configured properly.
- C. The IP Office is not receiving the ICLID from PSTN.
- D. The ring delay on the system telephony settings is not configured.
Answer: C
NEW QUESTION # 76
Which application allows users to access their own recordings within Media Manager?
- A. Web Self Management
- B. Web Self Media Manager
- C. Web Self Administration
- D. Web Self Recordings
Answer: C
NEW QUESTION # 77
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