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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Account and Contact Management | <8% | - Contact data maintenance
- Account groups and relationships
|
| Topic 2: User Management | 8%-12% | - Access control management
- User creation and maintenance
- Business roles and access rights
|
| Topic 3: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks
- Activity planning and scheduling
|
| Topic 4: Personalization and Extensibility | <8% | - Custom business objects
- Mashups and custom fields
|
| Topic 5: Sales Planning and Forecasting | <8% | - Forecast creation and submission
- Sales target dimension setup
|
| Topic 6: Data Migration and Integration | >12% | - Troubleshooting migration issues
- Pre-packaged integration scenarios
- Data migration templates and workbench
|
| Topic 7: Reporting and Analytics | 8%-12% | - Custom report components
- Interactive dashboards
- Excel integration with reports
|
| Topic 8: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings
- Fine-tuning timeline and dependencies
- Configuration and administration tasks
|
| Topic 9: Product and Pricing | 8%-12% | - Pricing components configuration
- Trigger pricing in sales documents
- Internal and external pricing determination
|
| Topic 10: Territory Management | <8% | - Territory determination rules
- Territory hierarchy setup
|
| Topic 11: Workflow and Notifications | <8% | - Workflow conditions and actions
- Notification process setup
|
| Topic 12: Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages
- Opportunity creation and buying center
- Lead distribution and qualification
|
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. You want to use the revenue split within opportunities. Which of the following actions are required?
Please choose the correct answer.
Response:
A) Activate scoping questions.
B) Assign employees to a territory organization.
C) Create a sales planning dimension.
D) Include employees as part of the account team.
2. Which features are available when you create a sales forecast?
There are 2 correct answers to this question.
Response:
A) Multi-level overrides
B) Multi-dimensional rules
C) Multi-dimensional forecasting
D) Multi-level categorization
3. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:
A) Create and access contacts
B) Create opportunities
C) Synchronize and exchange appointments
D) Synchronize and exchange leads
4. You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order?
There are 2 correct answers to this question.
Response:
A) Select 'Create External Follow Up Document'.
B) Create a sales quote with products.
C) Set the pricing status to 'Calculated Successfully'.
D) Select 'Simulate Order and Return Pricing'.
5. You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
Please choose the correct answer.
Response:
A) The Fine Tuning activity is NOT open for configuration.
B) The Corresponding scoping element is NOT activated.
C) The Fine Tuning activity is NOT added to the project.
D) The Fine Tuning activity is closed.
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A,C | Question # 3 Answer: A,C | Question # 4 Answer: C,D | Question # 5 Answer: B |