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Certification Path

The ITILSC-SOA certification includes only one ITILSC-SOA certification exam.

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What Group Is ITILSC-SOA Designed for?

The ITILSC-SOA test is intended for those who desire to gain the ITIL Intermediate Service Offerings and Agreements (SOA) certificate. Thus, specialists like IT managers, availability managers, supplier relationship managers, capacity managers, IT finance managers, and service portfolio managers qualify to take it. Other target groups include:

• Those candidates with the ITIL Foundation certification in ITSM and have a desire of advancing to higher ITIL designations;
• Individuals wishing to progress toward the ITIL Master certification within ITSM, where the prerequisite is the ITIL Expert.
• Those wishing to delve into the SOA processes as well as to know how they may be utilized in improving IT service in addition to supporting quality in a given organization;
• Applicants reaching for ITIL Expert certificate;

Study Guides for ITILSC-SOA Exam

This section covers two essential publications and study guides that will make you better off in grasping what the ITILSC-SOA test needs. Well, the publications offer important guidance regarding best practices, and before covering these materials, here are the test objectives that your preparation must emphasize:

• SAO roles & responsibilities;
• IT services financial management;
• Managing of service levels;
• Introduction to SOA;
• Management of service catalogues;
• Supplier management;
• Management of service portfolios;
• Demand management;
• Management of business relationship;

Considerations for technology as well as implementation.

Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements

For more info visit:

PeopleCert ITILSC-SOA Exam Reference

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