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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Domain Expertise | 28% | - Education Cloud Applications
- 1. EDA (Education Data Architecture)
- 2. Student Success Hub
- Salesforce.org Product Suite
- 1. Marketing Cloud for Education
- 2. Nonprofit Success Pack (NPSP)
|
| Topic 2: Implementation Strategies | 18% | - Data Migration
- 1. Legacy System Migration
- Governance Framework
- 1. Release Management
- 2. Center of Excellence
|
| Topic 3: Integration & Analytics | 13% | - Reporting
- 1. Salesforce Reports & Dashboards
- Third-party Integrations
- 1. SIS (Student Information System)
|
| Topic 4: Functional Knowledge | 18% | - Advancement & Alumni
- Student Lifecycle
- 1. Retention
- 2. Admissions
- 3. Recruitment
|
| Topic 5: Solution Design | 23% | - Security & Access
- 1. Sharing Rules
- 2. Profiles & Permission Sets
- Data Model Configuration
- 1. Household Account Model
- 2. Academic Program Model
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A consultant is working on an Advisor Link implementation for the undergraduate Advising departments. Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.
Which function may require a third-party app?
A) Calendar syncing
B) Appointment scheduling
C) Success Plans
D) Degree visualization
2. A Career Services department plans to implement Salesforce. The consultant is preparing for the discovery session will the director and advising staff.
Which question should the consultant ask during the discovery session?
A) What are the success metrics for the project?
B) What is the estimated project budget?
C) Which users need system admin access?
3. The Alumni Association is interested in using Education Cloud to support its operations. The Association tracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?
A) Interest Tags
B) Relationships
C) Activity Timeline
4. A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.
A) Projects are owned solely by Salesforce.org.
B) Projects go through a Salesforce Security review.
C) Projects focus on replacing paid solutions.
D) Projects allow only a few participants.
5. A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising. The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?
A) Person Accounts must be enabled.
B) Gift Entry Manager is required.
C) Elevate is incompatible with Advisor Link.
D) Accounting Subledger is installed.
Solutions:
Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |