Arch-302 exam dumps

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  • Exam Code: Arch-302
  • Exam Name: Salesforce Certified B2C Solution Architect
  • No. of Questions: 154 Questions and Answers
  • Updated: Oct 20, 2026

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A Salesforce credential in hand changes the trajectory of a career; the Salesforce Certified B2C Solution Architect exam is the last step before it. The 154 practice questions at Actual4Labs exist to make that step short and sure.

Salesforce Arch-302 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Data Models and Management25%- Plan data integration, synchronization, and governance
- Manage data quality, migration, and lifecycle
- Define data models and relationships across systems
Topic 2: Discovery and Customer Success27%- Define success criteria and implementation roadmap
- Facilitate customer engagement and requirements gathering
- Validate architecture, systems of record, and risks
Topic 3: Functional Capabilities and Business Value7%- Map customer journeys to B2C solutions
- Recommend suitable Salesforce products for business processes
- Evaluate product features and business outcomes
Topic 4: Architecture Design18%- Illustrate interactions between Salesforce clouds and third-party systems
- Address security, compliance, and data residency requirements
- Design multi-cloud solution architecture
Topic 5: Integration Strategy23%- Evaluate tools, middleware, and custom development needs
- Design secure, scalable, and high-performance integrations
- Select integration patterns and APIs

Arch-302 Exam FAQ: Fast Answers for Salesforce Candidates

Salesforce Certified B2C Solution Architect is an official Salesforce exam, registered under exam code Arch-302. Passing it earns the Salesforce Certified B2C Solution Architect certification at the Architect / Expert level. It also links to Salesforce Certified Platform App Builder, Salesforce Certified Integration Architect, Salesforce Certified Data Architect. As an internationally recognized capacity standard, this credential speaks for your ability wherever your career takes you.

The Salesforce Certified B2C Solution Architect syllabus comprises 5 official domains. The heaviest include Functional Capabilities and Business Value (7%), Discovery and Customer Success (27%), and Integration Strategy (23%). The complete outline is above on this page; a short, efficient study plan starts with knowing exactly where the marks live.

The Salesforce Certified B2C Solution Architect exam packs 60–65 questions into 120 minutes. Short-term preparation works best when every session is realistic, so run timed simulations in the Actual4Labs engine, keep your flag-and-return rhythm tight, and let repeated full-length runs build the pace the clock demands.

Salesforce Certified B2C Solution Architect requires 63% to pass, with an official registration fee of USD 400 (retake: USD 200). Retakes bill the full USD 400 (retake: USD 200) again, so speed should never mean gambling. Compress your preparation with the Actual4Labs practice tests, and book once your scores clear the requirement reliably.

Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience

Policies change, so verify the current requirements before registering on the official exam page.

Salesforce Certified B2C Solution Architect registration goes through the official channels below.

For your schedule planning: the exam is delivered Online proctored or onsite at Pearson VUE / Kryterion testing centers.

Salesforce recommends the following training for Salesforce Certified B2C Solution Architect candidates.

On a short preparation timeline, combine any training with the 154 practice questions in the Actual4Labs Arch-302 package to convert learning into scoring ability fast.

Yes to both. Actual4Labs provides a free demo of the Salesforce Certified B2C Solution Architect questions so you can verify the quality first, and after purchase the newest practice material is free for one year from the date of your order. When that year ends, extending the update service costs 50% of the regular price.

Your purchase carries a 100% money-back guarantee with defined conditions. Take the Salesforce Certified B2C Solution Architect exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, with the update service on your original purchase retained.

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Salesforce Certified B2C Solution Architect Sample Questions:

A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts.
Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company?
Choose 2 answers

  • A. Duplicate Matching Rules
  • B. Customer 360 Data Manager
  • C. Third-party application or AppExchange tool
  • D. Lightning Data Services
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).

An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?

  • A. Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
  • B. Make a copy of the appropriate .ess file from the organization's web server and upload it to the self- service portal.
  • C. Copy any relevant .ess code from the organization's website and paste it into the pages for the self- service portal in Page Builder.
  • D. Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).

Universal Containers is currently using B2C Commerce and Service Cloud for its commerce and service needs. A new CMO has recently Joined and has asked why there is such a strong disconnect between all their marketing systems and their commerce tool. They do not want to force a new marketing too* on all the business units but they do want all of them integrated, with commerce underlying all.
Which recommendation can a Solution Architect make that will work with their existing technology investments'

  • A. Recommend Marketing Cloud to integrate with their existing marketing tools and provide a single view into commerce with the B2C Commerce APIs
  • B. Recommend CDP to replace their existing marketing tools and maintain a single view into commerce with the Commerce CDP Connector
  • C. Recommend CRM Analytics to integrate with their existing marketing data sources and create a single view of the customer with the B2C Commerce Connector
  • D. Recommend CDP to integrate with their existing marketing tools and create individual profiles into commerce with the Commerce COP Connector
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).

A merchant has implemented a custom solution on B2C Commerce, exposing a configurable outdoor table composed of multiple, different SKUs representing the table top, legs, hardware, cover, and optional extended warranty.
On the B2C Commerce storefront, customers can select from any in-stock options for each of the components to create their perfect table before check-out. Although the final product is presented to the customer as one table, inventory is tracked at the component level, and all of the component SKUs must be sent to the Order Management System in the resulting commerce order.
Which two solutions would allow the merchant to make this custom product experience available in Service Cloud to support the customer service rep purchasing and feature review'' Choose 2 answers

  • A. Create a custom B2C Commerce job to export custom product component data on a nightly basis and import into Service Cloud to support a custom experience.
  • B. Create a custom Open Commerce API {OCAPI) endpoint on B2C Commerce to expose the custom product options and component availability in real time to support a custom experience in Service Cloud.
  • C. Use Customer Service Representative (CSR) Order on Behalf Of to access the existing B2C Commerce storefront as a CSR acting on behalf of a customer when making purchases or reviewing custom products.
  • D. Use hooks to extend the existing Open Commerce API (OCAPI) product endpoint with additional information about the custom product options and component availability in real time to support a custom experience in Service Cloud.
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).

A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose
3 answers

  • A. Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.
  • B. Integrate Salesforce Order Management to B2C Commerce for order history and user self service.
  • C. Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.
  • D. Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.
  • E. Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.
Reveal Solution  Discussion  0

Correct Answer: B,C,E  🗳️

Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).

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