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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected. What configuration should the Technical Consultant perform to assist with meeting this requirement?

A) Mirror the Org Chart into the Role Hierarchy
B) Set the Organization- Wide Defaults (OWD) for the Case object to private
C) Disable the Grant Access Using Hierarchies setting on the Case object
D) Disable all approval processes on the Case object

2. Bobahaven has purchased the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions and wants to transform its constituents' experience by providing authenticated digital permit applications and self-service. Bobahaven's marketing team has provided branding guidelines and asset files, and the project sponsor has stressed that user experience is a high priority. The digital experience should be pixel-perfect. Which Experience Site template should the consultant select for building and deploying a pixel-perfect authenticated digital experience for Bobahaven's constituents?

A) Select the BYO (Lightning Web Runtime) template and deploy custom- built Lightning Components.
B) Select the BYO (Aura) template and deploy a mix of custom- built Lightning Components with standard components.
C) Select the Help Center Experience Site template, and customise the theme.
D) Select the Licenses and Permits Experience Site template, and customise the theme.

3. A public sector agency needs to build an Experience Cloud template for channel sales workflows.
The agency will be recruiting and onboarding associates for issuing licenses for alcohol and beverage distribution. Their key requirement is to be able to easily configure lead distribution, deal registration, and marketing campaigns. Which Experience Cloud template should they use?

A) Aloha
B) Help Center
C) Partner Central
D) Customer Account Portal

4. A permitting agency wants inspectors to complete inspections in areas with unreliable internet connectivity. Inspection results should synchronize automatically when a connection becomes available. Which Salesforce capability best supports this requirement?

A) Email-to-Case
B) Reports and Dashboards
C) Salesforce Scheduler
D) Salesforce Mobile App with Field Service Mobile offline capability

5. A government agency wants to digitize hundreds of PDF forms for its employees. Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?

A) Salesforce Flows, APEX, Custom Objects, and VisualForce
B) Salesforce Flows, Employee and Public Sector Data Models, and Employee Community
C) Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community
D) Salesforce Flows, Customer Community, and Individual Account

Solutions: