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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question 1

How should an organization most effectively improve employee productivity during a time of rapid growth and organizational change?

A. Introduce forced ratings distribution.
B. Implement a 360-degree feedback initiative
C. Reduce the representation gap.
D. Increase the frequency of performance reviews.

Question 2

A rapidly growing technology start-up company with 200 employees forms a new team to handle recruitment for the company that is independent of the HR team. The recruitment team does not have any specific guidelines for hiring. The HR director wants to establish guidelines to prevent the theft of intellectual property and insists that the recruitment team begin conducting background checks to verify applicants' criminal histones. The recruitment director feels that background checks create unnecessary delays and that the multiple interviews used to make selection decisions serve the same purpose as a background check.
Despite the HR director's insistence, the recruitment director continues to hire without conducting background checks. Which is the best action for the HR director to take to ensure that background checks are conducted?

A. Tell the recruitment director that HR will not process new hires unless that candidate has had a background check.
B. Ask the recruiting director to conduct background checks on a trial basis to determine how disruptive they are to the process.
C. Meet with the recruitment director to discuss concerns and jointly develop ideas on how to find a compromise.
D. Ask a senior leader to mediate the disagreement and have the power to make the final decision.

Question 3

The exit interview comments have shown that employees feel overwhelmed and burnt out-this is causing employees to quit within their 90-day probationary period. What would be a possible solution human resources could take to reduce turnover?

A. Speak with managers and supervisors, relay this information, and request that they lighten the workload for all employees.
B. Improve new hire orientation and training, ensuring that new hires are able to get up tospeed quickly.
C. Implement realistic job previews during the interview process to give candidates a better idea of what will be expected of them.
D. Introduce every Friday as a work-from-home day to improve work-life balance.

Question 4

The assistant manager has four trainees directly reporting to him. His trainees attend quarterly training seminars at the corporate of the and are asked to prepare for the next one by setting a prof essional goal. The assistant manager meets with each of them before the training to review the goals that they set. Which of the employees should the assistant manager encourage to change their goal?

A. Employee A: My goal is to successfully complete the training program by September.
B. Employee D: My goal is to double the store,s prof itability over the next six months.
C. Employee B: My goal is to increase my add-on sales by 10% over the next three months,
D. Employee C: My goal is to submit three employee referrals to talent acquisition before theend of the year.

Question 5

What can the vice president of HR make that will help prepare the teams working at the different branches for the new business process?

A. Schedule in-person meet ups between each of the branches so teams can build relationships.
B. Host a video conference to roll out the new process and introduce the teams to each other.
C. Communicate strict performance management steps for employees who do not cooperatewith other branches.
D. Encourage the different branches to communicate via the company's intranet, and developan app that connects employees on the go.

Solutions: