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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Lead and Opportunity Management | 8%–12% | - Sales methodology configuration
- Lead qualification and conversion
- Opportunity lifecycle and forecasting
|
| Integration | 8%–12% | - Integration with SAP ERP / CRM
- Middleware and communication arrangements
- Web services and APIs
|
| User Management | 8%–12% | - Business user setup
- Organizational structure
- Role and access management
|
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup
- Forecast categories
|
| Implementation Basics | <8% | - Project lifecycle overview
- System scoping and fine-tuning
|
| Territory Management | <8% | - Realignment rules
- Territory definition and assignment
|
| Fine Tuning | <8% | - Adaptation tools
- Business configuration activities
|
| Data Migration | <8% | - Migration templates and tools
- Import/export procedures
|
| Visit Planning and Execution | <8% | - Mobile and offline features
- Activity planning
|
| Reporting and Analytics | 8%–12% | - Custom report creation
- Standard reports and dashboards
- Data sources and key figures
|
| Product and Pricing | 8%–12% | - Price lists and discount determination
- Product master data
- Pricing configuration
|
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management
- Quote creation and processing
- Sales order integration
|
| Account and Contact Management | <8% | - Master data maintenance
- Relationship management
|
| Personalization and Extensibility | <8% | - Mashups and embedded components
- Extension fields
|
| Notification and Approval Processes | <8% | - Workflow rules
- Approval process setup
|
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)
A) Warranty
B) Service Level Agreements
C) Contract
D) Service Entitlements
2. What must you maintain to transfer data into SAP Hybris cloud for customer?
A) Code List Mapping
B) Number ranges for business objects
C) ID Mapping
D) Migration Templates
3. Sales Plans are maintained in MS Excel. Determine whether this statement is true or false.
A) True
B) False
4. Which of the following Sales area dependent elements can you maintain in the product master? (2 correct answers)
A) Division
B) Customer Part Number
C) Unit of Measure
D) Maximum Order Quantity
5. The internal Pricing concept includes _____. Choose the correct answers.
A) Customer Group specific price
B) Customer specific price
C) Base Price
D) Distribution Chain specific price
Solutions:
Question # 1 Answer: A,D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B,D | Question # 5 Answer: A,B,C,D |