A 100% money-back guarantee protects you under clear conditions. Take the Network General Switched Ethernet Network Analysis and Troubleshooting exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, while keeping the update service on your original purchase.
Delivery is instant: files unlock for download at payment and are automatically emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, available 24/7. Installation is unlimited across your computers.