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Genesys GE0-703 Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Familiarity with the function of the SIP Session Manager and SIP Messaging
- Describe how to use the GVP Deployment Tool (GDT) to install GVP for single-tenancy
|
| Topic 2 | - GVP Architecture and Product Overview This includes the ability to describe the Genesys Voice Platform architecture
- Interaction with Universal Routing Service (URS)
|
| Topic 3 | - GVP Outbound Notification Manager (OBN) and Outbound Contact System (OCS)
- Overview of GVP network architecture
|
| Topic 4 | - Identify the IP Call Manager components and what they manage or control
- Describe the functions of the Voice Communication Server (VCS) and IP Communication Server (IPCS)
|
| Topic 5 | - Explain differences between a single-tenant and multi-tenant deployment
- Communication with IVR Server Client now called Genesys Queue Adapter (GQA)
|
| Topic 6 | - Overview of how Genesys uses VXML and which VoiceXML specification version is supported
- Identify specifics to meet sizing and architecture considerations
|
| Topic 7 | - Describe installation requirements and reminders
- Overview of CIM, Routing and Outbound integration as it pertains to deployment planning
|
| Topic 8 | - GVP Deployment Planning This includes the ability to explain single-tenancy
- Overview of Interaction with Outbound Contact System (OCS)
|
| Topic 9 | - VCS component behavior with in-front and behind switch configurations
- Outbound Calling Knowledge and skillsets that demonstrate how to use GVP for outbound calling
|
Reference: https://genbin.genesys.com/old/resources/pdfs/certification-details-gcp7-cvp.pdf
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