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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Security | 22% | - Wireless and network security settings
- Malware prevention, detection and removal
- Physical and logical security concepts
- User authentication and permissions
|
| Topic 2: Mobile Devices | 9% | - Android and iOS configuration
- Synchronization and connectivity
- Mobile security and data management
|
| Topic 3: Software Troubleshooting | 36% | - Application errors and crashes
- Operating system boot and performance issues
- Network connectivity problems
- Security-related troubleshooting
|
| Topic 4: Operating Systems | 33% | - File systems, storage and driver management
- Windows installation and configuration
- Application installation and updates
- System utilities and command-line tools
|
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. Which of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?
A) The computer is in Safe Mode
B) The reset button is stuck
C) Windows Update is running
D) The computer has locked up
2. While configuring a new email application that uses POP3 for a customer, the technician determines the firewall is blocking the traffic. Which of the following ports should be opened to allow POP3 mail traffic through the firewall?
A) 53
B) 443
C) 110
D) 3389
3. What is a possible reason for the symptom: power supply fan and case fans spin, but no power to other devices?
A) Failed hard drive
B) Drive not recognized
C) Failed RAM
D) Improper connectivity
4. A network consultant needs to redo a CAT5e wall jack that has become unusable due to recent physical damage. In order to install the replacement jack, which of the following tools would need to be used to both install and validate the hardware? (Select TWO).
A) Cable tester
B) Loopback plug
C) Punch down tool
D) Voltage meter
E) Cable crimper
5. A workstation is powered up and displays a "Missing Operating System" message. Which of the following would be the causes of this error? (Select TWO).
A) Corrupt startup file
B) RAM
C) BIOS Firmware
D) BIOS settings
E) OS requires a critical update
Solutions:
Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A,C | Question # 5 Answer: A,D |