78950X exam dumps

Avaya 78950X Value Package

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  • Exam Code: 78950X
  • Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam
  • No. of Questions: 65 Questions and Answers
  • Updated: Oct 17, 2026

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An authoritative study platform matters more than marketing claims. Actual4Labs maintains its 78950X materials through continuous expert review and broad industry feedback — 65 practice questions that stay aligned with the live exam.

Avaya 78950X Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- System monitoring and diagnostics tools
- High availability and business continuity
- Fault isolation and log analysis
ACCS Architecture and Solution Overview- IP Office and ACCS integration fundamentals
- Deployment models and scalability options
- Avaya Contact Center Select components and architecture
Reporting and Database Management- Historical reporting structure
- Data aggregation intervals (daily, weekly, monthly)
Integration and Connectivity- Security and TLS configuration
- IP Office SIP and CTI integration
- Avaya Aura Media Server integration
Installation and Deployment- System prerequisites and environment preparation
- WebLM and licensing configuration
- Software and appliance deployment methods
Configuration and Administration- ACCS configuration components and tools
- Outbound campaign configuration
- User and agent provisioning

Questions & Answers: The 78950X Exam

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The passing score for the Avaya Contact Center Select Implementation and Maintenance exam is 80%, and registration costs USD 125 (approx.). A retake means the same fee again — a sound reason to test your readiness with the Actual4Labs engines before committing to a date.

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Avaya recommends these training resources for the Avaya Contact Center Select Implementation and Maintenance exam:

After the training, the 65 practice questions from Actual4Labs let you make full use of sporadic time — short sessions that steadily convert study into readiness.

The Avaya Contact Center Select Implementation and Maintenance exam presents 65-70 with 120 minutes available. That pace is demanding — rehearse it in the timed mode of the Actual4Labs Desktop Test Engine until it feels familiar.

The official Avaya Contact Center Select Implementation and Maintenance outline comprises 6 domains. The three largest are Configuration and Administration, Maintenance and Troubleshooting, and Integration and Connectivity. The full list appears in the topics section above, and the 65 practice questions at Actual4Labs cover all of them.

The 78950X exam is a Avaya certification exam built around the Avaya Contact Center Select Implementation and Maintenance syllabus shown above. It feeds into these credential paths: Avaya Contact Center Select Certification. Precisely because the exam is demanding, passing it earns real attention from employers in 2026. Actual4Labs prepares you with 65 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.

Recommended experience with Avaya Contact Center Select administration and IP Office integration knowledge Requirements can change, so verify the latest on the official Avaya exam page before scheduling.

The complete preparation toolkit: 65 practice questions for the Avaya Contact Center Select Implementation and Maintenance exam in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Included as well: a free demo, 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations — all from a platform refined through years of expert effort.

Avaya Contact Center Select Implementation and Maintenance Sample Questions:

Which type of activity code requires skillsets to be assigned?

  • A. Walk Away Reason code
  • B. Not Ready Reason code
  • C. Activity code
  • D. Post Call Processing Reason code
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

  • A. WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.
  • B. It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,
  • C. The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.
  • D. ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.
  • E. The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.
For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)

  • A. ACCS CCMM Administrator
  • B. ACCS CCMA Configuration
  • C. Orchestration Designer (OD)
  • D. IP Office Configuration
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.
When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

  • A. Verify SIP trunks are available for the ACCS integration.
  • B. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.
  • C. Administer the ACCS system SIP Domain to match the IP Office.
  • D. Change the IP Office SIP Domain to match the ACCS system.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

What happens after an agent enters an After Call Work Item activity code while on a skillset call?

  • A. The agent goes into a Walk Away state.
  • B. When the agent releases the skillset call, they are automatically placed in an After Call Work state.
  • C. The skillset call is released and the agent goes Into After Call Work state.
  • D. After releasing the call, the agent must go Ready before entering the After Call Work state.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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