72201X exam dumps

Avaya 72201X Value Package

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  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • No. of Questions: 96 Questions and Answers
  • Updated: Oct 11, 2026

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Staying current is half the battle: Avaya refreshes its exams, and Actual4Labs refreshes your materials to match. Every 72201X purchase carries 365 days of free updates, so the 96 practice questions you study in 2026 reflect the live Avaya Aura® Core Components Support Certified.

Avaya 72201X Exam Syllabus Topics:

SectionWeightObjectives
Troubleshooting Avaya Aura Core Components25%-30%- Support Operations
  • 1. Root Cause Analysis
  • 2. Issue Escalation Procedures
  • 3. Fault Isolation Techniques
  • 4. Service Restoration
System Monitoring and Diagnostic Tools20%-25%- Troubleshooting Utilities
  • 1. System Status Verification
  • 2. Performance Monitoring
  • 3. Network Trace Tools
  • 4. Log Collection and Analysis
Voice Networking Fundamentals10%-15%- Protocols and Standards
  • 1. VoIP Concepts
  • 2. Network Components
  • 3. Media and Signaling Flows
  • 4. SIP Fundamentals
Maintenance and Support Best Practices5%-10%- Operational Tasks
  • 1. Software Update Verification
  • 2. System Health Checks
  • 3. Support Documentation
  • 4. Backup and Recovery Concepts
Avaya Aura Core Architecture20%-25%- Core Components Overview
  • 1. Device Services
  • 2. System Manager
  • 3. Media Server
  • 4. Session Manager
  • 5. Communication Manager
Call Flow Analysis15%-20%- Call Processing
  • 1. Session Routing
  • 2. Endpoint Registration
  • 3. SIP Call Flows
  • 4. Media Path Troubleshooting

The 72201X Exam, Explained: Your Top Questions

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On outcomes: if you take the 72201X exam within 60 days of purchase and do not pass, the Actual4Labs money back guarantee applies. File your claim within 2 days of the exam with a scanned enrollment slip and the official score report (PDF); claims are processed within 7 days. The candidate name must match the payer name, and the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. Alternatively, you can exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

The 72201X exam gives you 90 minutes to work through 70 questions. That pace punishes perfectionism — the candidates who struggle are usually the ones who burned ten minutes on one stubborn item. Train the skill directly: take timed, full-length mocks in the Actual4Labs desktop or online test engine, practice skipping and returning, and walk in with a pacing strategy you have already tested.

Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended.

Vendor requirements do change, so before you commit to an exam date, confirm the latest eligibility rules on the official Avaya exam page.

The Avaya Aura® Core Components Support Certified syllabus is split into 6 domains, anchored by Avaya Aura Core Architecture (20%-25%), Voice Networking Fundamentals (10%-15%), and Maintenance and Support Best Practices (5%-10%). The full breakdown sits in the syllabus section above — treat it as the checklist that decides where your study hours go.

The passing mark for the 72201X exam is 70%, and the official registration fee is $125 USD. Remember that the fee covers a single attempt — fail, and the retake costs the same again with no loyalty discount. Protect the budget by self-testing first: drill 96 practice questions at Actual4Labs under timed conditions until your scores clear the bar with margin, then register.

The 72201X exam, officially the Avaya Aura® Core Components Support Certified Exam, is Avaya's benchmark for proving you can work with its technologies in professional settings; passing it awards the Avaya Aura certification, which sits at the Support Specialist level. Because the credential is issued by the vendor itself, it carries weight with employers that self-assessed skills simply cannot match. It also opens the road toward Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components.

Yes — Actual4Labs publishes a free PDF demo of the 72201X materials so you can check the question quality and verified answers before paying anything. Once you purchase, 365 days of free updates come standard, and if your product expires you can renew the update service at a 50% discount from your member zone.

Avaya Aura® Core Components Support Certified Sample Questions:

Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?

  • A. avaya-trunk-status
  • B. avaya-ldap-feature-status
  • C. avaya-cm-feature-status
  • D. avaya-ua-service-state
  • E. avaya-dialog-state
  • F. avaya-ccs-profile
Reveal Solution  Discussion  0

Correct Answer: B,C,F  🗳️

What is the primary benefit of a Virtual (Intervening) Network Region in Avaya Aura Communication Manager?

  • A. To allow one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth
  • B. To provide temporary overflow bandwidth when the direct allocation of bandwidth between connected Network Regions is not available
  • C. To optimize the quality of audio and video between endpoints in different Network Regions.
  • D. To simplify bandwidth management between Network Regions connected via a WAN
  • E. To allow Inter-Gateway Alternate Routing (IGAR)
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Which two methods are used to obtain Avaya Aura Communication Manager (CM) software version information? (Choose two.)

  • A. In CM SAT, issue the display software version. command.
  • B. In Linux, issue the software version show.command.
  • C. In CM SAT, issue the list software version. command.
  • D. In Avaya Aura System Manager (SMGR), navigate to Services > Inventory > Managed Elements.
  • E. In CM SMI, navigate to Administration > Server Maintenance > Server > Software Version.
  • F. In Linux, issue the swversion. command.
Reveal Solution  Discussion  0

Correct Answer: E,F  🗳️

Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?

  • A. statapp
  • B. statSM
  • C. smconfig
  • D. traceSM
  • E. smstatus
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

Who is primarily responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?

  • A. Avaya Tier 1
  • B. Avaya Tier 3
  • C. The customer
  • D. Avaya Tier 2
  • E. Avaya Tier 4
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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