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| Section | Weight | Objectives |
|---|---|---|
| Endpoints & Trunks | 20% | - Digital, IP and SIP telephone configuration - Media resources and codec settings - DHCP, TFTP and phone provisioning - SIP, PRI and analog trunk setup |
| System Architecture & Installation | 25% | - Network configuration and IP addressing - SD card licensing and system ignition - Software installation and upgrade procedures - IP Office 500v2 and Server Edition hardware |
| Voicemail & Applications | 15% | - Auto Attendant and call flows - VoiceMail Pro installation and setup - Licensing for advanced features - Embedded Voicemail configuration |
| System Configuration & Management | 30% | - IP Office Manager and Security Settings - User profiles, extensions and rights - Short codes, time profiles and call routing - Hunt groups, pickup groups and call distribution |
| Maintenance & Troubleshooting | 10% | - System logs, alarms and debugging tools - Common issues and resolution steps - Backup, restore and configuration management |
A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.
What needs to be programmed to accomplish this?
Correct Answer: D 🗳️
You can create additional VoiceMail Pro Administrator Types. Which three types are available? (Choose three.)
Correct Answer: B,C,E 🗳️
A user wants to log in to Avaya one-X@ Portal for IP Office. Which is the correct URL with the default port?
Correct Answer: D 🗳️
A customer with digital stations uses their outbound digital lines at 95% of capacity. Which variable should be considered when planning for future growth?
Correct Answer: A 🗳️
A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?
Correct Answer: C 🗳️
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