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Avaya IP Office Implementation Sample Questions:

1. A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.
What needs to be programmed to accomplish this?

A) Enable Forced Account Code on the Incoming Call Route created for the client CLI.
B) Add the client CLIinformation to the Incoming Call Route.
C) Enable CLItracking.
D) Add the CLI information to the Account Code.

2. You can create additional VoiceMail Pro Administrator Types. Which three types are available? (Choose three.)

A) Manager
B) Basic
C) Standard
D) Advanced
E) Administrator

3. A user wants to log in to Avaya one-X@ Portal for IP Office. Which is the correct URL with the default port?

A) http://<servername>:8081/onexportal
B) http://<servername>:7070/onexportal
C) http://<servername>:8089/onexportal
D) http://<servername>:8080/onexportal
E) http://<servername>:8888/onexportal

4. A customer with digital stations uses their outbound digital lines at 95% of capacity. Which variable should be considered when planning for future growth?

A) the number of trunks
B) the number of hunt groups
C) the number of VCM channels
D) the number of users

5. A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?

A) No User
B) Standard User
C) Hot Desk User
D) Remote Manager
E) Agent

Solutions: