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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)

A) Set the remote sites as distributed servers.
B) Set the central site as a distributed server.
C) Set the remote sites as backup servers.
D) Set the central site as a centralized server.

2. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?

A) 8U
B) 12U
C) 6U
D) 2U

3. A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?

A) File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
B) File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
C) File > Advanced > Discovery > Uncheck Enable TFTP Server
D) File > Advanced > Change Mode > Disable TFTP Server

4. A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?

A) Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.
B) Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.
C) Open SysMonitor Trace 20091212 140001, and search for 13:12.
D) Open SysMonitor Trace 20091212 130001, and search for 13:12.

5. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Dependencies
B) General
C) Log On
D) User
E) Advanced

Solutions: