132-S-708 exam dumps

Avaya 132-S-708 Value Package

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  • Exam Code: 132-S-708
  • Exam Name: Avaya Voice Self-Service Design Elective Exam
  • No. of Questions: 77 Questions and Answers
  • Updated: Sep 12, 2026

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Avaya 132-S-708 Exam Syllabus Topics:

SectionObjectives
Speech and Media Components- Speech interface elements
  • 1. Hardware and software components
  • 2. Media processing platforms
  • 3. Text-to-Speech and Speech Recognition
Voice Self-Service Solution Design- Avaya Voice Self-Service architecture
  • 1. Solution components overview
  • 2. Design and sizing considerations
  • 3. Integration with telephony and contact center systems
Design Tools- Development and design tools
  • 1. Avaya Dialog Designer capabilities
  • 2. Tool usage with Voice Portal and Interactive Response
  • 3. VoiceXML application design basics
Solution Integration and Implementation- Integration with contact center solutions
  • 1. Routing and agent transfer logic
  • 2. Interaction Center connectors
  • 3. Database and CTI integration methods

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